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Last updated: 14 May 2025
Important: These Terms form a legally binding agreement between you and DLT Hub Limited. Please read them carefully before using the Services. They include important limitations of liability, disclaimers of warranties, and a compulsory dispute‑resolution clause.
“Venture Hub Cadets” or “VHC”: the website, mobile and desktop applications, and all related features operated by DLT Hub Limited (“DLT Hub,” “we,” “us,” or “**our”).
“Services”: all products, features, content, and events we make available, including learning‑management modules, community forums, groups, private messages, gamification systems (badges, points, leaderboards), affiliate offers, and any in‑person or virtual events.
“User,” “you,” or “your”: any individual or entity that accesses or uses the Services.
“Content”: all text, graphics, audio, video, data, code, and other materials posted, uploaded, or otherwise provided through the Services.
“Affiliate Partner”: a third‑party brand or provider whose goods or services are promoted through VHC.
By creating an account, purchasing a membership, accessing the Site or App, or otherwise using the Services, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules we publish (collectively, the “Agreement”).
If you do not accept the Agreement, you must not access or use the Services.
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. Minors aged 13‑17 may use the Services only with the consent of a parent/legal guardian, who is deemed the account holder and responsible for the minor’s activities.
You represent that you are not barred from using the Services under any applicable laws (e.g., sanctions or export‑control restrictions).
You must provide accurate, current, and complete information during registration and keep your profile up to date.
You are responsible for safeguarding your login credentials. Notify us immediately if you suspect unauthorised use. We are not liable for losses caused by unauthorised access resulting from your failure to secure your account.
You may have only one personal account unless we approve otherwise.
Access to certain features may require a paid subscription. Prices, billing periods, and benefits are described at checkout and may change with 30 days’ notice.
Automatic Renewal: Unless cancelled, subscriptions renew automatically at the then‑current rate. You can cancel anytime in your account settings; cancellation takes effect at the end of the current billing cycle.
Refunds: We follow the UK Consumer Contracts Regulations. You have 14 days from purchase to request a refund for digital memberships not yet used. Otherwise, all fees are non‑refundable unless required by law.
Payments are processed by our PCI‑DSS‑compliant provider. We never store full card details.
VHC provides educational content only. Nothing on the Services constitutes financial, investment, legal, or tax advice. Always conduct your own research or consult a professional.
We do not guarantee that any course, credential, or advice will meet your specific objectives or lead to particular outcomes (e.g., job placement, investment returns).
Licence to VHC: By posting or submitting Content, you grant VHC a worldwide, non‑exclusive, royalty‑free licence to use, display, reproduce, distribute, adapt, and translate such Content for the purpose of operating and promoting the Services. You retain all other rights.
You are solely responsible for your Content and warrant that you have the necessary rights to post it and that it does not infringe any third‑party rights or laws.
You agree not to:
Violate any applicable law or regulation;
Post or transmit Content that is unlawful, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;
Share personal data of others without consent;
Upload viruses, malicious code, or engage in phishing or fraud;
Use the Services for unauthorised commercial purposes or spamming;
Copy, scrape, or distribute any part of the Services without permission;
Circumvent or attempt to circumvent security or access‑control measures;
Engage in behaviour that could disable, overburden, or impair the Services.
We may, but are not obligated to, monitor or remove Content that violates the Agreement. Users who breach these Terms may be suspended or banned without refund.
VHC IP: The Services, including all underlying software, design elements, and original content, are owned by or licensed to DLT Hub Limited and protected by intellectual property laws. Except for the limited licence stated in these Terms, no rights are granted.
Trademarks: “Venture Hub Cadets,” corresponding logos, and other VHC marks are trademarks of DLT Hub Limited. You may not use them without our prior written permission.
Our Services contain links to Affiliate Partners and other third‑party sites. We do not control or endorse their content and are not responsible for their practices.
When you engage with an Affiliate Partner, any transaction is solely between you and that third party and may be governed by separate terms.
We may receive commissions when you use affiliate links, but only after you opt in to the specific offer.
Event tickets or registrations are subject to additional terms provided at the time of purchase.
We may photograph, film, or live‑stream events and use resulting media for promotional purposes. By attending, you consent to such use unless you request otherwise in writing before the event.
Points, badges, or other gamified rewards have no cash value, are non‑transferable, and may be revoked at any time.
We reserve the right to adjust or reset points, badges, or leaderboard standings to correct errors or prevent abuse.
We may modify the Services or these Terms at any time for legal, operational, or security reasons. Material changes will be communicated via email or in‑service notice at least 14 days before they take effect.
Continued use after changes take effect constitutes acceptance of the new Terms. If you disagree, you must cease using the Services.
You may close your account at any time in settings.
We may suspend or terminate your access (with or without notice) if you violate the Agreement, pose a security risk, or if required by law.
Upon termination, Sections 6, 7, 8, 9, 14‑16, and 18‑19 survive.
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Services will be uninterrupted, error‑free, or secure.
To the maximum extent permitted by law, DLT Hub Limited and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, resulting from:
Your access to, use of, or inability to access or use the Services;
Any conduct or Content of any third party on the Services;
Unauthorised access, use, or alteration of your transmissions or Content;
Any content posted by users or third parties; or
Any other matter relating to the Services.
Our aggregate liability arising out of or in connection with the Services will not exceed the greater of £100 GBP or the total amount you paid us (if any) in the 12 months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless DLT Hub Limited and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of the Services, your Content, or your violation of these Terms or any law.
These Terms are governed by the laws of England and Wales, without regard to conflict‑of‑law rules.
Informal Resolution: Please contact us first to resolve any dispute amicably.
Jurisdiction: If we cannot resolve a dispute informally, you and we agree to submit to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer‑protection laws grant you the right to bring claims elsewhere.
Notices must be in writing and sent to:
Email: [email protected]
Post: DLT Hub Limited, 27 Old Gloucester Street, London, England, WC1N 3AX
Entire Agreement: The Agreement constitutes the entire agreement between you and us and supersedes all prior understandings.
Severability: If any provision is held unenforceable, the remainder will remain in effect.
No Waiver: Our failure to enforce any provision is not a waiver.
Assignment: You may not assign your rights or obligations under the Agreement without our consent; we may assign freely.
Thank you for using Venture Hub Cadets. We’re excited to help you learn, connect, and grow!
Last updated: 14 May 2025
“Venture Hub Cadets” (“VHC,” “we,” “our,” or “us”) is a community‑centric learning platform that offers educational content, social networking features, and up‑skilling tools focused on blockchain, artificial intelligence (AI), and financial literacy. VHC is operated by DLT Hub Limited, a private limited company registered in England and Wales. Our principal place of business is 27 Old Gloucester Street, London, England, WC1N 3AX
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:
Visit or interact with our website (the “Site”);
Download, install, or use our mobile or desktop applications (the “App”);
Participate in members‑only forums, groups, live classes, private chats, or other VHC community spaces;
Enrol in or complete LMS modules and other learning pathways;
Engage with our gamified reward & recognition system (badges, points, leaderboards);
Register for or attend events (virtual or in‑person);
Interact with affiliate offers or partner promotions that we surface.
Apply for a job with us or provide services as a contractor; or
Otherwise, engage with any product, service, or event we provide (collectively, the “Services”).
| Category | Examples |
|---|---|
| Account Details | Name, username, display name, email address, password, profile picture, preferred pronouns |
| Contact Details | Postal address, phone number, social‑media handles |
| Membership & Billing | Subscription tier, payment card data (processed by our PCI‑compliant payment processor), invoicing history, discount codes |
| Educational Progress | Course enrolments, quiz scores, certificates earned, notes, feedback |
| Community Content | Posts, comments, messages, uploaded files, livestream participation |
| Gamification & Rewards | Points, badges, referral credits, leaderboard standings, XP levels |
| Event Participation | RSVPs, ticket scans, check‑ins, dietary or accessibility preferences, event feedback |
| Affiliate Engagement | Referral codes, clicked affiliate links, redeemed offers, reward payouts |
| Recruitment & Employment | CV/resumé, cover letter, employment history, references, right‑to‑work documentation, bank details (contractors) |
| Support & Surveys | Help‑desk tickets, survey responses, beta‑testing feedback |
| Blockchain‑Specific Data (optional) | Public wallet address, transaction hashes, on‑chain credentials |
Device & Log Data: IP address, browser type, operating system, referring URLs, date/time stamps, crash reports.
Usage Data: Pages and features accessed, time spent, click‑stream patterns, search queries, in‑app events.
Analytics & Cookies: Unique IDs, session tokens, pixels, local storage objects, SDKs, and similar technologies (see Section 8).
Approximate Location: Country/region inferred from your IP address.
We may receive information about you from:
Single‑sign‑on (SSO) providers (e.g., Google, GitHub, Apple);
Payment processors (e.g., Stripe) for transaction confirmation;
Social‑media platforms, when you choose to link or interact;
Educational or industry partners who co‑create courses or issue credentials;
Affiliate or brand partners, when you voluntarily redeem a deal or use a referral code;
Recruitment agencies or background‑check providers (for applicants and contractors);
Public blockchain networks (when you voluntarily connect a wallet).
| Purpose | Typical Legal Basis* |
| Account creation & authentication | Contract performance |
| Delivering courses, tracking progress, and awarding credentials | Contract performance |
| Facilitating community interaction (forums, groups, private chat) | Contract; Legitimate interest |
| Administering gamification features (points, badges, leaderboards) | Contract; Legitimate interest |
| Organising and managing events (RSVPs, ticketing, attendance) | Contract; Legitimate interest |
| Facilitating affiliate offers and tracking commissions | Consent; Contract |
| Processing payments & subscriptions | Contract: Legal obligation |
| Personalising content, recommendations, and UX | Legitimate interest; Consent |
| Analytics, research, and product development | Legitimate interest |
| Marketing communications (newsletters, offers) | Consent; Legitimate interest |
| Recruitment & contractor management | Contract; Legitimate interest |
| Security monitoring & fraud prevention | Legitimate interest; Legal obligation |
| Legal compliance (tax, AML/KYC if applicable) | Legal obligation |
* For residents of the UK/EEA. See Section 5.
Under the UK GDPR and EU GDPR, we rely on one or more of the following bases:
Performance of a contract
Consent (which you can withdraw at any time)
Legitimate interests (e.g., to secure our platform and reward engagement)
Legal obligations (e.g., accounting, anti‑fraud)
We carefully balance our legitimate interests against your fundamental rights and freedoms and do not process personal data for activities where those interests are overridden.
We never sell or rent your personal information. We may share it only:
With service providers and other data processors who perform services for us (hosting, analytics, payment processing, customer support, cloud storage, recruitment, background checks) under written contracts that require them to keep information confidential and comply with UK/EU data‑protection laws.
With other users when you post content to public or member‑visible areas (e.g., forums, group chat, leaderboards).
With event co‑hosts or venues when you register for an event, strictly limited to information necessary to manage attendance and safety.
With affiliate partners—but only when you have actively opted in to a specific offer or referral programme. We share the minimum data required to verify your eligibility, process rewards, or deliver the offer.
With recruitment service providers (e.g., agencies, background‑check vendors) when you apply for a job or contract with us, limited to information necessary for recruitment or onboarding.
For legal reasons if required by law, court order, or to protect rights, property, or safety of VHC, our users, or others.
In business transfers (e.g., merger, acquisition) where permitted by law; we will notify you of any material change.
We do not share your personal data with third‑party advertisers or affiliates for their own direct marketing unless you have given us explicit consent.
We operate globally and may transfer your information to countries outside your own, including the United States. Where we do so, we rely on appropriate safeguards, such as UK/EU Standard Contractual Clauses, adequacy decisions, or your explicit consent.
We use first‑party and third‑party cookies, SDKs, and pixels for:
Essential operations (sign‑in, session management);
Performance and analytics (e.g., Google Analytics, Amplitude);
Functional preferences (language, theme);
Gamification (remembering your points tally between sessions);
Advertising, affiliate tracking, and social‑media integrations (only with your consent).
You can control cookies through your browser settings and in‑app controls. Detailed information is available in our Cookie Notice.
Anything you publish on a public blockchain (e.g., wallet address, NFT data) may be immutable and publicly visible forever. Please exercise caution. We process on‑chain data only to the extent necessary to deliver Services (e.g., verifying credential ownership) and do not store private keys.
We use machine‑learning models to personalise course recommendations, moderate content, detect fraudulent activity, and improve the platform. Your content is not used to train publicly‑available models without your permission. Automated decisions do not produce legal or similarly significant effects.
We keep personal data only as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:
User accounts & learning records: While your account is active and up to 12 months after closure, unless you request deletion sooner (subject to legal requirements).
Financial & transaction data: 6 years to comply with UK tax and accounting laws.
Recruitment data: 6 months after the position is filled if you are unsuccessful. If hired, your data is transferred to your employee record and kept for the duration of employment plus 6 years.
Event attendance records: 24 months for attendance reporting and safety audits.
Cookies & analytics identifiers: 26 months (or as otherwise configured) unless you clear them sooner.
When data is no longer needed, we will securely delete or anonymise it.
We implement administrative, technical, and physical safeguards—including encryption in transit and at rest, access‑control policies, regular penetration testing, and secure software‑development practices—to protect your information. No method is 100 % secure, and we encourage you to use strong passwords and enable two‑factor authentication.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete personal data we hold about you;
Object to or restrict our processing;
Withdraw consent at any time;
Receive your data in a portable format;
Opt out of marketing emails and certain analytics/cookies;
UK/EEA: Lodge a complaint with the Information Commissioner’s Office (ICO) or your local supervisory authority;
California: Request disclosures of “personal information” categories, opt out of “sale” or “sharing,” and request deletion (CCPA/CPRA);
Other regions: Exercise any additional rights provided by local law.
To exercise any right or raise a concern, contact us (see Section 18). We may need to verify your identity.
The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us to delete it.
Our Services may contain links to third‑party sites or integrations (e.g., Zoom, Discord). We do not control their privacy practices. Please review their policies before providing personal data.
All payment information is processed by [Payment Processor Name], which is PCI‑DSS compliant. We receive only limited tokenised information (e.g., last four digits, card type) and never store full card details on our servers.
We may update this Policy periodically. If we make material changes, we will notify you via email, in‑app notice, or other prominent means. The “Last updated” date at the top indicates when changes took effect. We encourage you to review this Policy regularly. If you disagree with changes, you should discontinue use of the Services.
If you have questions, concerns, or complaints regarding this Policy or our privacy practices, please reach out. We will respond as soon as reasonably possible.
Email: [email protected]
Post: Data Protection Officer, DLT Hub Limited, 27 Old Gloucester Street, London, England, WC1N 3AX
Unless mandatory local law says otherwise, this Policy is governed by the laws of England and Wales.
Thank you for trusting Venture Hub Cadets with your learning journey.